Skip To Content

Best Auto Repair, Portsmouth

4650 Portsmouth Blvd Portsmouth, VA 23701

757-488-1964
Opening Hours
  • Mon 8:00AM - 5:30PM
  • Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
  • Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
  • Sat Closed
  • Sun Closed
CONTACT US

757-488-1964 | 4650 Portsmouth Blvd Portsmouth, VA 23701

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

  • ASE (Automotive Service Excellence)
  • ACDelco TSS
  • TECH-NET
  • BG Products
  • Car Care Aware

Testimonials

I was looking for a reputable repair shop to take my car for service. My neighbors recommended John's. I first took my car for state inspection and oil/filter change. I was in and out in less than an hour. On another occasion my son thought he needed a battery for his truck. We stopped in at John's as he was going to lunch, but he took the truck in and replaced the battery. My wife took her car to several local shops including some dealerships due to a loud roar in the front. She was told she needed a hub bearing. The price of repair ranged from 600-800 dollars and about 4hrs to perform the repairs. I took her car to John's who was booked full all week. I explained my wife had to go out of town for Christmas and was afraid to drive it with a bad bearing. I was told to bring it in tomorrow morning. He did the work for less than all the other shops and completed the work in about two hours. Again, this shows a business that cares about customer satisfaction. Needless to say, John's Service Center has won over my entire family and we have found a place that appreciates our business. I highly recommend this company to anyone looking for a decent place to service your vehicle needs.
view all reviews
TAP TO CALL NOW 757-488-1964 X